At Build MFB, we are passionate about providing outstanding support to our merchants. To ensure you receive prompt assistance, we offer a variety of support channels tailored to meet your needs.
Prefer to describe your issues in detail? Our email support team is ready to help. We will carefully review your email and respond thoroughly.
Response Time: Within 24 hours
Email Address: support@Buildmfb.com
Our Knowledge Base and FAQ section are packed with self-service support articles and answers to common questions. It's a great resource for quick solutions and information on our services.
Visit: FAQs
Our MRMs handle escalations and provide immediate resolutions for any issues that need a higher level of support. They ensure your concerns are addressed promptly.
Availability: 24/7
How to Contact: Channel escalations through your assigned MRM for immediate resolution.
Our phone support service offers real-time help for immediate concerns and complex issues. Whether you have an urgent problem or need in-depth support, our knowledgeable team is ready to assist you.
Availability: 24/7
Contact Information: 07001239445
For detailed inquiries or problems that need comprehensive responses, our email support is ideal. Our team will fully understand and address your concerns.
Response Time: Within 24 hours
Email Address: support@Buildmfb.com
Our Knowledge Base and FAQ section is a treasure trove of self-service support articles and answers to common questions. Perfect for finding quick solutions and learning more about our services.
Visit: FAQs
Our MRMs are available to handle escalations and provide immediate resolutions for any higher-level support issues. They ensure your concerns are addressed promptly and effectively.
Availability: 24/7
How to Contact: Channel escalations through your assigned MRM for immediate resolution.
Our phone support service offers real-time help for immediate concerns and complex issues. Whether you have an urgent problem or need in-depth support, our knowledgeable team is ready to assist you.
Availability: 24/7
Contact Information: 07001239445
For detailed inquiries or problems that need comprehensive responses, our email support is ideal. Our team will fully understand and address your concerns.
Response Time: Within 24 hours
Email Address: support@Buildmfb.com
Our Knowledge Base and FAQ section is a treasure trove of self-service support articles and answers to common questions. Perfect for finding quick solutions and learning more about our services.
Visit: FAQs
Our MRMs are available to handle escalations and provide immediate resolutions for any higher-level support issues. They ensure your concerns are addressed promptly and effectively.
Availability: 24/7
How to Contact: Channel escalations through your assigned MRM for immediate resolution.
We are committed to providing top-notch support to our agents. To ensure you get the help you need promptly, we offer various support channels tailored to meet your requirements.
Our phone support offers real-time help for urgent issues and complex queries. Our team is ready to assist you promptly and effectively.
Availability: 24/7
Contact Information: 07001239445
If you prefer a detailed approach to your issues or questions, our email support is ideal. Our support team will review your email and respond comprehensively.
Response Time: Within 24 hours
Email Address: Freedomnetwork@Buildmfb.com
Access support directly from the mobile app. This channel allows you to communicate your issues and receive responses within the app.
Response Time: Within 24 hours
How to Access: Use the raise-dispute feature in the Freedom Network app.
Our Knowledge Base and FAQ section provides a wide range of self-service articles and answers to common questions. It's a handy resource for quick solutions and information on our services.
Visit:
Exclusive to top transacting agents, our HNA WhatsApp group offers real-time support and a platform for sharing information and getting quick help.
Availability: Real-time
How to Join: Top transacting agents will be added to the group automatically.
Agents can channel their issues through their assigned aggregators for immediate resolution.
How to Contact: Reach out to your assigned aggregator directly.
Our phone support offers immediate help for urgent issues and complex queries. Our experienced customer service team is ready to assist you around the clock.
Availability: 24/7
Contact Information: 07001239445
For detailed inquiries or problems that require a comprehensive response, our email support is the best option. Our team will review your email and provide a thorough reply.
Response Time: Within 24 hours
Email Address: Freedomnetwork@Buildmfb.com
Communicate your issues directly from the Freedom Network mobile app. This channel allows you to send detailed messages and receive responses within the app.
Response Time: Within 24 hours
How to Access: Use the raise-dispute feature in the Freedom Network app.
Our Knowledge Base and FAQ section is a valuable resource, offering a wide array of self-service articles and answers to common questions.
Visit
Our HNA WhatsApp group, exclusive to top transacting agents, offers real-time support and a collaborative platform for quick assistance and information sharing.
Availability: Real-time
How to Join: Top transacting agents will be added to the group automatically.
Agents can address their issues through their assigned aggregators, ensuring your concerns are handled quickly and efficiently.
How to Contact: Reach out to your assigned aggregator directly.
Here's when you can reach us through different support channels.
Availability: 24/7
Contact Information: 07001239445
Availability: 24/7
Response Time: Within 24 hours
Email Address: Freedomnetwork@Buildmfb.com
Availability: 24/7
Response Time: Typically within 24 hours
How to Access: Use the raise-dispute feature in the Freedom Network app.
Availability: Real-time
How to Join: Top transacting agents will be added to the group automatically.
Availability: 24/7
How to Contact: Reach out to your assigned aggregator directly.
