Build Microfinance Bank Privacy Policy Statement

Introduction

At Build Microfinance Bank Limited, we are committed to safeguarding your privacy and keeping your information private and confidential. This Privacy Policy informs users on the types of information we collect,  how we collect, how we use, disclose and protect personal data you provide when you visit our website. By using this website, you agree to the collection and use of information as outlined in this policy. This policy shows the basis on which any personal data we collect from you or that you provide to us, will be processed by us.

Information We Collect

We require you provide certain Personal Data about you when you use the services offered on our website including but not limited to: 

Personal Identity Data: Your personal details are required such as name, email address, phone number or other identification information. The information requested will be retained and used as described in this policy.

Technical Data: This data may  include your Internet protocol (IP) address, login data, device name, details of browser, timezone setting and location, and other statistical data.

Transaction Data: Details of transactions conducted through our services.

 Use of your Information

We process your personal data for the following purposes:

• To improve your service experience with us.
• To provide our services to meet your needs.
• To comply with legal and regulatory requirements.
• To update your records.
• To comply with our internal policies.
• Communicate updates, offers and promotional materials, where applicable.

Information Sharing and Disclosure

BuildBank will not share or sell your personal information to anyone. We may share or disclose your personal information to third parties like:

• Services providers and partners assisting in delivering our services.
• Regulatory authorities or law enforcement, as required by law.
• Required for audit purposes.

These third parties have access to your personal information only to perform tasks and are prohibited from using it for other purposes.

Data Security

We value your trust in providing us your personal information. We use strict measures to protect your information from unauthorized access, alteration, disclosure or destruction. These measures include encryption,access controls and other forms of security. Our employees are trained to respect the confidentiality of any personal information held by us. 

Cookies

We use cookies to enhance your browsing experience on our website. When you register with us, we use cookies to collect your data such as your preferences and website activities. You can manage cookie settings through your browser, but disabling them may affect website functionality. Further details can be found in our Cookies Policy.

Your Rights Under This Policy

The following Rights regarding your personal information are available to you under this policy:

• You may at any time request to access the data we hold about you.
• You may request to correct or update any of your personal information with Build Microfinance Bank.
• You may opt or withdraw consent at any time.
• You may request that your information be deleted.

Third-party links

Our website may contain links to third party websites. We advise you to review their privacy policies before sharing your data as we are not responsible for the privacy practices of these external sites. 

Children’s Policy

Our website does not target anyone under the age of 13. We do not collect personal information from children under 13. If we discover such information, we will delete it immediately. 

Updates to this Policy

We may update this cookie policy from time to time. Any changes would be posted here so ensure that you review this policy periodically to have recent information. Updates will be posted on this page.

Contact Us

For questions or suggestions regarding our Privacy Policy please contact us via Email: help@buildbankng.com